Useful Information

Spa Arrival and Etiquette

In order to familiarise yourself with the facilities and relax before your treatments, we recommend that you arrive 20 minutes before your first scheduled appointment. Should you arrive late for your appointment, all treatments will have to end on time to avoid inconvenience for other EVE guests.

Health Matters

Please inform us of any health conditions at the time of booking (e.g. high blood pressure, heart condition, allergies). You will be asked to complete a medical history form upon arrival, so we can best meet your needs. We will not perform any treatments on maternity clients in their first trimester.
Consumption of alcohol before, during or directly after treatments is not recommended.

Spa Attire

If you are receiving a treatment, you will receive a robe and slippers to wear during your time between treatments, with a locker for your personal belongings. While our Therapists are highly trained in draping procedures to ensure your complete privacy, for your comfort, undergarments may be worn during treatments. Those visiting the Thermal Experience will receive a towel on arrival; please note swimsuits are required at all times in the Thermal Experience.

Spa Experience Team

All of the EVE Team are happy to assist you in customising your own personal Spa experience, whether in the Spa or by telephone, from planning your treatments to advising on packages and answering any questions you may have.

Minimum Age

In order to ensure a relaxing experience for all of our Guests, use of the Thermal Experience and Treatments are limited to those over 16 years old only. You may be asked for identification on arrival.

Membership

Membership to EVE Spa is available for just £29.99 per month and offers a number of exclusive benefits, including:

  • Unlimited Access to Thermal Experience and Pool
  • Up to 25% off selected Treatments
  • 50% discount on standby Treatments (excludes CACI, waxing, tanning and tinting)
  • 12 Guest Thermal Experience Passes (1 per month)

Ask a member of the EVE Team for more details, and become part of something beautiful.

Cancellation Policy

If you must reschedule or cancel any spa appointment, please notify the spa four hours in advance to avoid being charged for the service. Cancellation of a package or group of treatments will require 24 hours’ notice. Missed appointments, without proper notice, are subject to a 100% charge for reserved services.

Affiliation

EVE Spa is not affiliated with, nor does it promote any particular religion or group. The EVE Spa interior decoration aims to promote wellness, peace and is a place for relaxation. We take influence from various cultures for our massage experiences and beauty treatments and this can be seen to be reflected in our décor.

Membership
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